Pre-arrival consultation
A needs assessment call with the employee and family before they travel.
- Family profile, budget and priorities
- Neighbourhood and school shortlist
- Timeline aligned with the start date
Destination services · Madrid, Valencia and all of Spain
Destination services in Spain for relocating employees and their families
From the first orientation day to the day the family feels at home: home search, schools, registrations and settling-in, coordinated by one consultant and reported to HR at every milestone.
What is included
Book the full programme or individual services. Every service ends with a written summary for HR.
Area orientation
A guided day in the destination city to compare neighbourhoods on the ground.
- Tour of 3–4 shortlisted areas
- Commute tests to the office
- Local cost of living briefing
Home search
An accompanied search for long-term rental housing within policy.
- Pre-selected viewings
- Lease review and negotiation
- Inventory, deposit and utilities set-up
School search
Guidance on the Spanish and international school systems and support up to enrolment.
- School shortlist by curriculum and location
- Visits and interviews arranged
- Applications and enrolment follow-up
Temporary accommodation
Serviced apartments or short-term rentals while the permanent home is found.
- Options within policy limits
- Booking and check-in coordination
- Extension management if needed
Settling-in services
The practical steps that make daily life work in the first weeks.
- Town hall registration (empadronamiento)
- Bank account, health system, driving licence exchange
- Mobile, internet and utilities
Tenancy management
Support during the assignment for anything related to the rented home.
- Liaison with the landlord
- Repairs and renewals
- Mid-assignment moves
Partner and family support
Help for the accompanying partner and children to build a life in Spain.
- Language courses and local networks
- Activities, clubs and healthcare
- Introductions to international communities
Departure services
A clean exit at the end of the assignment.
- Lease termination and deposit recovery
- Utility cancellations and deregistrations
- Coordination with the removal company
How a programme runs
One consultant per family. HR receives a status report at each step.
- 1AuthorisationHR sends the brief and the services approved.
- 2Kick-off callWe contact the employee as soon as the move is authorised.
- 3Pre-arrivalShortlists, virtual viewings, school applications.
- 4On the groundOrientation, viewings, lease, registrations.
- 5Close-outSummary report, invoice and follow-up.
Where we deliver
Our own consultants cover Madrid and Valencia and their metropolitan areas. For Barcelona, Málaga, Seville, Bilbao and the rest of Spain we work with vetted local partners, always coordinated and reported by us.
Neighbourhood guides for Madrid and Valencia help employees prepare before they arrive.
- Madrid and surroundings: own team
- Valencia and surroundings: own team, led by Susana Chorro
- Rest of Spain: vetted partners, one point of contact
Frequent questions
Can we book only the home search?
Yes. Every service can be booked on its own, and we adapt to the benefits in your relocation policy.
How long does a home search take?
It depends on the city, the season and the budget. We share a realistic timeline in the proposal.
Do you work with lump-sum policies?
Yes. Employees can buy services directly from a menu we agree with you, so the budget stays under control.
Do you report to HR?
Always. HR receives an update at each milestone and a written summary when the service is completed.
Related services
Relocating someone to Spain soon?
Send us the brief and we will return a written proposal with services, timeline and fees.